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EnrichedInfrastructureAWS Machine LearningLabLive · 5d agoPublished 6/24/2026

How Loka Built a Natural, Low-Latency Voice Agent with Amazon Nova 2 Sonic

In this post, we demonstrate the architecture and approach Loka used to solve a common frustration: robotic, slow voice assistants that cause customers to hang up, damaging brand reputation and driving up support costs.

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Why it matters

This story from AWS Machine Learning is relevant to the Infrastructure branch of the AI ecosystem and may affect models, products, or research direction.

Technical breakdown

In this post, we demonstrate the architecture and approach Loka used to solve a common frustration: robotic, slow voice assistants that cause customers to hang up, damaging brand reputation and driving up support costs.

Business impact

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