Build a healthcare appointment agent with Amazon Nova 2 Sonic
In this post, you will learn how to build a voice agent that handles appointment reminder conversations using Amazon Nova 2 Sonic and Amazon Bedrock AgentCore. The agent authenticates patients by voice, manages appointments (confirm, cancel, or reschedule), collects pre-visit hea
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Technical breakdown
In this post, you will learn how to build a voice agent that handles appointment reminder conversations using Amazon Nova 2 Sonic and Amazon Bedrock AgentCore. The agent authenticates patients by voice, manages appointments (confirm, cancel, or reschedule), collects pre-visit health information, and escalates to human staff when needed. You handle routine calls at scale, which can help reduce no-s
Business impact
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