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newsReddit r/artificialTrust 52 · CommunityPublished 12d agoLive · 12d ago

Building an AI voice agent from scratch: the parts that actually took our time

We recently finished our first proper phone-based AI agent and did a postmortem on where the engineering time actually went. It wasn't the LLM. We spent maybe 15% of the time getting the actual conversation behaviour right. The rest went into all the boring stuff around it. The biggest time sinks were: Telephony SIP setup, call routing, dealing with weird edge cases. This took considerably longer than expected. Turn detection

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