Read original ↗
newsHacker NewsTrust 52 · CommunityPublished 25d agoLive · 25d ago

Show HN: DocCharm – The help center that keeps itself up to date

Hello HN! We were finding it too much work to keep our Zendesk help center up to date as our product kept changing, so I built DocCharm — it keeps a help center up to date automatically by watching PRs as they land in your GitHub repository. It suggests updates (with AI) to existing articles, or drafts entirely new ones if nothing appropriate exists yet. Everything goes into a review queue first, so a human always checks (and can optionally edit) before anything publishes. In practice thi

Why these links exist

Every edge carries a method, confidence, and the source snippet that justified it — so bad links are debuggable.

Covers

Related across the graph