EMPATH: A Multilingual Auditor-Judge Benchmark for Safety Evaluation of Emotional-Support Chatbots

Safety benchmarks often buy scalability by fixing the prompt, the language, and the turn structure. For emotional-support chatbots, that bargain hides precisely where safety failures emerge: across a multilingual, multi-turn crisis conversation. We present EMPATH, a benchmark for safety evaluation of emotional-support chatbots. An auditor model role-plays help-seeking users, generating multi-turn conversations from 140 seed instructions and 34 personas. A judge model scores each full transcript against 19 metrics across five dimensions: crisis handling, therapeutic quality, conversational inte